PAYMENT POLICY

Payment is required at booking.

If your Multi-Day Trip requires a Deposit:

The stated deposit is due at the time of booking.The deposit is NON-REFUNDABLE. You will have the option to pay the deposit or the entire balance at booking.

You will receive automatic payment reminders with a payment link leading up to your adventure. This link will only allow you to pay the entire remaining balance due.

To make smaller payments than remaining balance due – Please send an email to: Payments@ExplorerChick.com

Please include your Order Number, Name, Trip, Dates, and Amount you wish to pay. We will run the card used at booking and send you a confirmation by email. Please allow up to 2 business days for us to process.

 

The entire balance of your trip is due as stated below based on the duration of your trip. 

4 or Fewer Days 90 Days prior to arrival
5 or More Days 120 Days prior to arrival

CANCELLATION AND REFUND POLICY

MULTI-DAY ADVENTURES

Explorer Chick wants nothing more than for you to escape on one of our adventures. However, we understand emergencies do occur that may cause you to cancel your reservation. Our cancellation policy is as follows:

The deposit is NON-REFUNDABLE.

Refunds will be given as outlined below based on days prior to trip arrival and length of trip.

Trip Length
Refund Amount 4 or Fewer Days 5 or More Days
Full less Non-Refundable Deposit 91 + Days 121 + Days
50% less the Non-Refundable Deposit 90 – 61 Days 120 – 61 Days
No Refund 60 Days or less 60 Days or less

No exceptions will be granted to our Cancellation policy.

We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to Explorer Chick Adventure Co, Inc will be fully refunded. Explorer Chick Adventure Co, Inc. CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.

COVID: If your trip was previously confirmed, but is cancelled for low attendance due to guests COVID cancellations, then Explorer Chick will  issue you a travel voucher equal to the amount paid to be used for future travel with us. Vouchers are good through December 31, 2025.

Explorer Chick reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health or mental condition impede the operation of the trip.

Explorer Chick reserves the option to modify trip itineraries at the discretion of your tour director as necessary due to weather, conditions, illness, injury, group dynamics, safety, or other unforeseen incidents.

We strongly encourage you to purchase Traveler Protection Insurance.

Travel Insurance is available from WorldNomads.com

MINI ADVENTURES – SINGLE DAY ADVENTURES

No refunds will be given 7 days prior to your adventure.

No exceptions will be granted to our Cancellation policy.

We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to Explorer Chick Adventure Co, Inc will be fully refunded. Explorer Chick Adventure Co, Inc. CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.

Explorer Chick reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health or mental condition impede the operation of the trip.

Explorer Chick reserves the option to modify trip itineraries at the discretion of your tour director as necessary due to weather, conditions, illness, injury, group dynamics, safety, or other unforeseen incidents.